The Talent

Our Level & Price System
Our hair designers work on a European Level System that measures experience and years of dedication. Those at higher levels are more often educators and lecturers who have established a high client demand. This system encourages stability and enables our employees to grow and prosper based on years of loyalty and dedication to their profession and clients. We offer services at every level, from new talent to master stylist, to meet the needs of all our guests

Master Platinum Hair Designers

Jackie Leturneau

Co-Founder of Solutions Studio and Spa

Jackie Leturneau, Co-Founder of Solutions Studio and Spa in 1993, is a hair designer and color technician. Jackie obtains advanced training each year and is passionate about her clients’ overall well-being.

Tuesday       10:00 AM – 3:00 PM
Wednesday  9:00 AM – 3:00 PM
Thursday      12:00 PM – 8:00 PM
Friday            Call for availability

Jennifer Grim

Part Owner of Solutions

She has a great love for what she does and the industry as a whole. Jennifer’s aim is to stay focused on today’s trends and remain up-to-date with the constantly changing styles. She accomplishes this by continually growing her expertise through product trainings with Alterna, Neuma, Keune, just to name a few.


Monday        Call for availability
Tuesday       10:00 AM – 3:00 PM
Wednesday  12:00 PM – 9:00 PM
Thursday       9:00 AM – 3:00 PM


Patty McEntee

Patty McEntee has over 30 years of experience in the industry and a vast knowledge of all areas of hair care. Patty started her career in New York City while working for Macy’s and then Clairol. She is very motivated and is constantly pursuing educational advancement through classes and stylist shows. Patty started with Solutions in 1999.

Tuesday        12:00 PM – 8:00 PM
Wednesday   9:00 AM – 4:00 PM Every Other
Thursday       2:00 PM – 8:00 PM
Friday            9:00 AM – 3:00 PM


Danielle Mason

Danielle Mason joined Solutions in 2007. In 2015 Danielle was chosen as the only hair designer from the North East for the Neuma Regional Design Team. Danielle will be conducting professional development and educational seminars, demonstrating her craft at hair shows, as well as in-salon styling and creative cutting classes.  She specializes in cutting (scissor, texturizing shears and razor styles); full color services using Alfaparf and Keune color lines. She also handles chemical straightening and perming, SunPure keratin treatments, special occasion and bridal hair styling, natural nail manicures, pedicures, facial waxing and brow shaping.
Professional development includes: completing the assistant training program,  full spectrum color, full spectrum “deep” color, foil placement and seasonal trends classes, California states and Keune FSTR Color Academy Class and Keune Ultimate Blondes Series Classes. Alfaparf cutting and full color classes, Alfaparf seasonal trends classes.  Neuma product knowledge, Neuma educational advisor training and certification, Neuma up styling training and certification, SunPure keratin treatment certification, Footlogix master pedicurist introduction course, Alterna product knowledge course, Alterna advanced cutting and up styling course, and quarterly in-house varied training courses.

Tuesday 1:00pm - 8:00pm

Thursday 1:00pm - 8:00pm

Friday     9:00am - 3:00 pm

Saturday 9:00am - 3:00 pm Every Other

Elaina Schlegel

Neuma Educational Advisor

She specializes in color services (highlights, biorex coloring, correction color, grey coverage, intense shades and customized color styles.) Cutting (scissor, razor or texturizing tech.) Other services include special occasion hair and manicures, pedicures, and facial waxing.

Education: Certified in California States and Keune FSTR Color Academy Class and Keune Ultimate Blondes Series Classes. Alfaparf color and cutting techniques. Nuema product knowledge.  Updo, and trend classes. Sunpure keritan treatment. Footlogics training. Paul Mitchell cutting courses. Elaina seeks constant education to stay up to date on the latest trends.

Monday     9:00 AM – 6:00 PM
Tuesday    5:00 PM – 9:00 PM
Friday       9:00 AM – 3:30 PM
Saturday  8:00 AM – 2:00 PM / Every Other

Cindy Burger

Cindy Burger joined the Solutions family in 2014.  She is educated in Keune and Alfaparf color, and Neuma, Keune, and Alterna products. Cindy specializes in cutting, coloring, special occasion hairstyles, waxing, pedicures, manicures and hair dreams extensions.

Tuesday       1:00 PM - 9:00 PM

Wednesday  1:00 PM - 9:00 PM

Thursday      9:00 AM - 3:00 PM 

Friday         9:00 AM - 5:00 PM Every Other

Saturday       8:00 AM - 3:00 PM Every Other

Sunday      11:00 AM – 4:00 PM Every Other

Marisa Battisti-Gruttadauria

Marisa  is a licensed cosmetologist who specializes in full color services and cutting services. She is also trained in chemical straightening, perming, and Keratin treatments. Marisa B loves designing special occasion styles. She also does Manicures and Pedicures, facial waxing, and eyebrow shaping.

Marisa  joined Solutions in 2014 and is trained in Vidal Sassoon cutting and coloring techniques. She is also trained in Keune and Alfaparf color and color techniques. She has attended Balayage training, Alfaparf up-do class, a 2015 Trend Release, and Keune color education. She is educated in Keune, Neuma, Alterna, Alfaparf, and Footlogix product lines.

Tuesday          3:00 PM - 8:00 PM
Thursday        3:00 PM - 8:00 PM
Saturday          8:00AM -  2:00 PM Every Other


Lisa Jean Ferraro



Tuesday 3:00PM - 8:00PM

Wednesday 12:00PM - 5:00PM

Thursday 3:00PM - 8:00PM

Friday 11:00AM - 5:00PM







Ashleigh Luce


Tuesday 5:00PM -9:00PM

Wednesday 5:00PM - 9:00PM

Thursday 5:00PM - 9:00PM

Saturday 8:00AM - 2:00PM Every Other



Master Bronze Stylist

Emina Osmic

Emina joined Solutions in 2020


Sunday 11:00AM - 4:00PM Every Other

Tuesday 11:00AM - 7:00PM

Wednesday 10:00AM - 3:00PM

Thursday 3:00PM - 9:00PM

Saturday 8:00AM - 3:00PM

Samantha Hess

Samantha has been with Solutions since 2017. Samantha transferred into the Hair Design since 2020. Samantha is educated with Keune color. Samantha specializes in any color service and cutting. She is also trained in Manicures, pedicures, special occasion styles, chemical straightening, perms and keratin treatments.


Sunday 11:00pm - 4:00pm Every Other

Tuesday  4:00pm - 9:00pm

Wednesday 2:00PM - 9:00PM

Thursday 9:00AM - 4:00PM

Friday 12:00PM - 6:00PM

Saturday 8:00AM - 3:00PM

Sarah Tilley


Monday 2:00PM - 6:00PM

Tuesday 12:00PM - 6:00PM

Wednesday 3:00PM - 9:00PM

Thursday 1:00PM - 9:00PM

Friday 12:00PM - 6:00PM Every Other

Saturday 8:00AM - 3:00PM Every Other

Junior Stylist

Christina Tino


Tuesday 4:00PM - 9:00PM

Wednesday 4:00PM - 9:00PM 

Thursday 4:00PM - 9:00PM

Friday 9:00AM - 3:00PM Every Other

Saturday 8:00AM - 3:00PM 

Chloe Mancuso


Monday 10:30AM - 6:00PM

Tuesday 1:30PM - 9:00PM

Wednesday 12:00PM - 8:00PM

Thursday Please call for availability

Friday 9:00AM - 3:00PM Every Other

Saturday 9:00AM - 3:00PM Every Other

Hailey Fridd

Please call for availability 

New Talent Hair Designers

Melanie Collamer

Call for availabilty

Licensed Massage Therapists

Stacy Mazerbo

Stacy is a 2009 MCC graduate with an AAS degree in Massage Therapy. Her training includes internships with both the Rochester Rattlers and the Rochester Razorsharks where she performed pre- and post competition massages. She specializes in swedish massage, deep tissue, hot stone massage, sports massage, prenatal massage, myofacial release, and body treatments. Stacy joined the Solutions family in 2013.

Call for availability



Julia Palmer

Call for Availability

Julia graduaded from the Finger Lakes School of massage in Ithica and has been a Massage Therapist for 3 years. She has a variety of experience anywhere from chiropractor offices, to chair massage events in salons and at festivals. 

She approaches the body as whole and prioritizes individual care. 

She is certified in myofacial Release (connective tissue therapy) and cupping; and specializes in trigger point therapy. This combination takes a gentle approach to chronic pain and inflammation. It is also benificial for post/pre surgery, pregnancy, migranes, and overall range of motion.

She has experience with many clients who have endured motor vehicle injuries, work related/repetitive injuries, post-surgery issues, autoimmune diseases, ect. She also educates clients of body-awarness so they can be motivated to heal themselves too! 

Samuel (Sam) Sofia

Call for Availability

Licensed Estheticians

Kate Bonis

Kate specializes in facials, body treatments, peels, waxing, including Brazilian,  and Microbladding.  She graduated from the Continental School of Beauty in 2009 and joined Solutions in 2010. She also has been educated in Eminence skin care and treatment, advanced waxing, advanced chemical PCA peels,

Tuesday          10:00 AM -   9:00 PM
Wednesday     10:00 AM –  5:00 PM
Thursday         10:00 AM -   9:00 PM
Friday               9:00 AM –  5:00 PM
Saturday           9:00 AM -   3:00 PM

Wanda Kowalski

Wanda specializes in facials, waxing, body treatments, chemical peels, spray tans, and is a Reiki II practitioner. She joined Solutions in 2014.

Wanda is a graduate of Continental School of Beauty in Esthetics and Waxing.  She is also educated in Eminence. PCA, and Plantogen Skin Care and Treatment, advanced waxing, and spray tanning.


Tuesday 1:00 PM -   9:00 PM

Thursday 1:00 PM - 9:00 PM


Andrea Sullivan

Andrea joined Solutions in 2018


Sunday 11:00 AM - 4:00 PM Every Other

Monday 1:00 PM - 6:00PM Every  Other 

Wednesday 1:00 PM - 7:00 PM


Lillian DeWaal


Tuesday 1:00PM - 9:00PM

Wednesday 9:00AM - 5:00PM

Friday 9:00AM - 4:00PM

Saturday 8:00AM - 3:00PM

Nail Technicians

Marissa Jean Glandon

Marissa Jean is a licensed cosmetologist who has been with Solutions since 2012 and a nail designer since 2014. She loves gel nails, manicures, and pedicures. She also is a lash extension specialist.

Monday 10:00am - 4:00pm

Tuesday 3:00 PM - 9:00 PM

Wednesday 12:00 AM - 6:00 PM Every Other

Thursday 3:00PM - 9:00PM

Saturday 8:00 AM - 2:00 PM

Deanna Horr

Deanna joined Solutions in 2013


Sunday 11:00 PM - 4:00 PM Every Other

Tuesday 9:00AM - 2:00PM Every Other

Wednesday 9:00 AM - 2:00 PM

Thursday 9:00 PM- 2:00 PM

Friday 11:00 PM - 6:00 PM

Saturday 8:00 AM - 2:00 PM Every Other

Chaeli Leturneau


Monday 9:00AM - 6:00PM

Tuesday 12:00PM - 8:00PM

Wednesday 10:00AM - 3:00PM

Thursday 9:00AM - 3:00PM

Friday 9:00AM - 3:00PM Every Other

Marisa (Missy) Monachino

Natural Energy Wellness

Ann Knapp

Ann Knapp has practiced in the energy field for 25+ years in private and clinical practice, studying multiple modalites such as Reiki ( as a Certified Master) and Integrated Energy Therapy.

Prior to the Pandemic, Ann worked extensively as a Care Partner at the Interlakes Oncology and University of Rochester/Highland  Radiation Treatment Centers, treating patients, family members and medical professionals.

The Natural Energy Wellness methodology was developed out of her many years of energy experience and knowledge to provide healing after life-altering physical and emotional events. Ann offers all facets of the program.

Ann has a passion for energy work,passion to empower others to create ultimate health and well-being.


Tuesday 9am - 3pm                                                                                                     

Wednesday 9am - 3pm

Thursday 12pm - 4pm

Friday 9am - 3pm           

Call for additional availability                                                                                                                        


PJ Britt

PJ Britt has more the 25 years of management and Human Resources experience, working with companies of all sizes and disciplines. PJ has used servant leadership as a guiding light in her career and excels in helping employees find and overcome barriers to their own success. In 2021, PJ began working with N.E.W, now brings those same passions to her energy work.

Under the N.E.W. program, PJ offers treatments: self-care therapy: individual coaching: individual and group consultations: classes and workshops. PJ also offers N.E.W. Practioner/Advocate certifications, preparing students to offer energy medicine services.

As a Practitioner Advocate and Certifier, PJ loves helping empower others to discover and own their energetic wellness.


Thursday 6pm - 9pm

Saturday 9am - 12pm

Sue Malone

Sue Malone is a certified N.E.W. Practitioner/Advocate and Certifier. Prior to N.E.W. , she has had a successful career in Human Resources across multiple disciplines within a broad spectrum of businesses. She spent much of her career working with global companies managing international teams, specializing in Talent Acquisition, Talent Management and HR Systems.

Under the N.E.W. program, Sue offers treatments: self-care therapy: individual coaching: individual and group consultations; classes and workshops. Sue also offers N.E.W.  Practitioner/Advocate certifications, preparing students to offer energy medicine services.

Sue is dedicated to bringing Natural Energy Wellness to a broad audience so others are empowered to create their well-being in a powerful new way.


Call for availability


March 2, 2023


March 2, 2023


Menu ☰